We recently relocated from Calabasas to Valencia, and the process was wonderful—which, in our experience, is RARE! Nicole was recommended to us, and since we have experience buying and selling homes, we interviewed her as well as other realtors. She is honest and straightforward, and she also has a friendly disposition. Once we began working with her, we became aware of her true talent. In order to find her and Steve the ideal home in Valencia, we collaborated closely with them, frequently returning three or four times to the same home. They were always willing to help and supportive right away. I appreciate them!
Kenneth Holt
Buyer/Seller
I'm sorry for taking so long to write Nicole and Steve's review. In summary, they are a formidable team with extensive knowledge and experience, which is extremely valuable in today's "everyone is a realtor" world. You have two realtors, not just one, working for you when you work with Nicole and Steve because they are the brokerage and broker. They are quite informed about selling techniques and the market for both buyers and sellers. They are also professional, pleasant, communicative, and extremely knowledgeable. But most importantly, and the reason I am so appreciative of them, they are wonderful people who supported me through a difficult situation.
You won't find two more qualified and sincere real estate agents than these two. They will treat you and your belongings as if they were their own. No one else is capable of handling the important life choices of selling and buying a home. They are active members of the neighborhood and constantly give of their time and creativity to foster interpersonal relationships. They are well-connected and active in neighborhood affairs. They have the skills, resources, and generosity to put on a fantastic open house because they are very knowledgeable. No one is more knowledgeable about the market than them; they work everywhere and have more experience than the majority of Realtors in the industry.
I was referred to Nicole by my trust administration attorney and I am so glad I was. From the get-go I found her to be professional and very savvy. I felt like I was in good hands. Nicole brought years of experience in real estate sales to the table and that helped me feel more at ease. The process on this property hit some snags now and then and she was always on top of it and in constant communication with me. She answered all my questions no matter the caliber and guided me through the process. She was a critical part of this transaction and a catalyst to making sure the deal closed while protecting my interests. I would definitely refer people to Nicole and hope to work with her again.
Nicole and Steve were a great team to represent us for this unique property. They went above and beyond to help us. Always available and kept us informed with everything. Highly recommend these two!!
Positive: Professionalism, Quality, Responsiveness
We knew that our property was unique and might not be an easy sell. We shopped around and interviewed several agents before going with Nichol and Steve. We were glad that we did. It wasn’t an easy sell. Lol. They worked very hard to make sure that that burden didn’t fall on our shoulders. They went above and beyond and worked closely with us to make it happen. Thanx guys.
Nicole and Steve helped us with an incredibly complicated and unanticipated house sale. No matter what the challenge (and there were so many of them on our end), they stepped us through the process with the perfect mix of urgency and calmness. No matter what we needed, they had a solution, and it was clear from the first conversation that they were reliable, practical, and effective. Our house sold for more than we expected thanks to them.
My family has worked with Nicole and Steve for years, and each experience is tailored to our specific needs. Not only do they customize your real estate needs, but they are also genuinely invested in helping you every step of the way, even after closing. Whether it be a late-night text or an early morning email, Nicole and Steve make you feel like you are their only client, and this relationship naturally evolves into a long-lasting friendship. I appreciate their diligence in helping me find a house that I can call HOME. XOXO
If you are looking for a top notch real estate team, look no further than Nicole and Steve at ERG. They sold our house in 1 day, in the middle of the COVID crisis, with multiple offers above asking price. We were building new construction and went into panic mode about selling our current home when the economy shut down. But Nicole and Steve watched the market and timed our listing perfectly. They are beyond knowledgeable about the real estate market. They are honest and have integrity. This is our 3rd real estate experience with them and I would never work with anyone else!
